Theme Usage Troubleshooting
What may go wrong? Not much, but we want you to be informed anyway.
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Template files are lost
If you lost your files, you can request them to be resent to you. Contact us at hello@lotusthemes.com and provide us with the following information:
- The email address used to make the purchase.
- Order ID.
- Name used for the order.
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A bug is found
Although all the products are thoroughly tested before release, there is always a chance of unexpected errors. Such issues should be submitted for consideration by our Support Team. We'll do the best to rectify bugs as soon as possible.
If you have found a bug please contact our Support Team and provide them with details (screenshots, description, etc.).