Installation service FAQ

What is included?

The offer includes free installation to your Help Center, customized icons and the home page layout setup.

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How much will it cost?

Installation is free.

How long will it take?

The installation normally takes 12-48 hours. The amount of time depends on the product, as well as on the time lapse between our staff’s correspondence with you and your replies.

How is new theme deployed?

One of our developers will contact you after the purchase to get temporary access to your portal (URL, login, and password). We install the theme to your Help Center, where you can test everything with your content in the preview mode. You check the changes and publish everything.

Can it be purchased later?

You can do it whenever you want.

Can I install a theme on my own?

Yes, you can. Read our instructions on theme installation.

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